Frequently Asked Questions

If prompted, enter your network password and then click the Done button. Your TV is now linked to the internet. Select “OK.”

1 Press the Menu button on your  remote and open settings.
2 Go to General and select Network.
3 Choose “Open Network Settings.”

The menu path for accessing the Network Settings on your TV may vary:
On newer TVs, choose Settings > General > Network > Open Network Settings.
On older televisions, navigate to Settings > Network > Network Settings.

4 Among the network types, choose Wireless.
5 Choose a Wi-Fi network

Please keep in mind that some televisions (particularly 2018 models) only support 2.4GHz networks.

6 Enter your Wi-Fi network password and select Done.
Please consult the user manual for your router if you want to change the WiFi password.

7 Your television will test the network connection and show any problems. Select We’re almost done.

You must first turn on your TV before connecting it to a mobile hotspot.

We take all major credit cards, such as Visa, Mastercard, and American Express, in addition to PayPal purchases.
Our products have our full support. If you find our goods unsuitable and are unhappy with your experience within 30 days of purchase, we will gladly refund your money.
Yes, you can change plans at any moment. Our programs allow consumers to customize their membership based on their changing needs. To upgrade, you can visit the Upgrades page in your accounts section on our site.